1. We value user security

OPTEK respects your right to privacy and is committed to keeping our customers’ and website users’ information private. The Privacy Act 1988 establishes the Australian Privacy Principles, which we follow (Cth). This policy explains how we gather and handle your personal data. Personal information is information or an opinion that may be used to identify a specific person. Names, addresses, email addresses, and phone numbers are examples of Personal Information we gather. Information or opinions about an individual’s racial or ethnic origin, political opinions, membership in a political association, religious or philosophical beliefs, membership in a trade union or other professional body, criminal record, or health information are all considered sensitive information under the Privacy Act. Any of the following information on an individual’s assets, liabilities, or credit that is traceable to the individual is referred to as financial information:

• Account numbers and balances; or
• Transactional data about an account.

2.Reporting and data

OPTEK will collect and retain information you provide on our website, provide to us directly, or give us in other ways from time to time.

To allow us to provide information, offer updates, and complete your product or service purchase, you may supply basic information such as your name, phone number, address, and email address. When you offer comments, submit information about your personal or business affairs, modify your content or email preferences, answer surveys and/or promotions, supply financial or credit card information, or connect with our customer service, we may gather extra information.

For the purposes of delivering our immigration and admissions services, OPTEK will collect and keep sensitive information. Study In will only utilize the sensitive information collected for the reason for which it was acquired.

OPTEK may request financial information from time to time in order to complete a payment. Financial information should never be shared on the internet. We will only save and disclose your financial information if you give us permission. When we no longer require financial information, it will be destroyed.

We may also collect any additional information you supply when engaging with us, such as your interest in admission, migration, or other online services.

3. How do we get statistics about you?

When you connect with us electronically or in person, when you use our website, and when we deliver our services to you, OPTEK gathers information from you in a variety of ways. Third parties may provide us with personal information. If we do, we will safeguard information in accordance with this Privacy Policy.

4. Utilization of your data

If your information contains information about a person (as defined in the Privacy Act 1988 (Cth)) (including a Customer employee or contractor), get all necessary consents from that individual to allow OPTEK to use that information to provide the Service and/or support to you.

OPTEK will utilize the information it collects and stores to deliver admission and migration services.

Personal information gathered from you may be used by OPTEK to offer you information, updates, and other services. We may also inform you about new and improved goods, services, and opportunities that are accessible to you. We may use your personal information to better understand your requirements and enhance our goods and services.

OPTEK may contact you by a variety of methods, including but not limited to phone, email, text message, and mail. You may let us know if you don’t want to utilize a certain means of communication; but, if that way is required to provide the service, Study In reserves the right to reject service.

5. Personal data disclosure

Insofar as reasonably required for the reasons set forth in this Policy, we may share your information to any of our employees, officers, insurers, professional advisers, agents, suppliers, or subcontractors. Only when necessary for the performance of our services is information given to a third party.

In the course of a legal case or in response to a law enforcement agency request, we may be required to reveal information to comply with a legal requirement, such as a law, regulation, court order, subpoena, or warrant.

Your personal information may also be used to defend OPTEK’s copyright, trademarks, legal rights, property, or safety.

Information we collect may be kept, processed, or transmitted between parties in countries other than Australia from time to time.

We retain the right to transfer our user databases, including with any personal information and non-personal information contained in such databases, to the extent authorized by law in the event of a change of control in our business or a sale or transfer of business assets. Under the terms of a confidentiality agreement, this information might be provided to a potential buyer. We would only provide information in good faith and when obligated to do so under any of the aforementioned conditions.

You consent to the terms of this Privacy Policy and the types of disclosures covered by this Policy by supplying us with personal information. We shall request that any third parties to whom we provide your personal information adhere to this Policy while processing your personal information. Study In makes no guarantees or guarantees that a third party will keep your information safe, and as a result, Study In will not be held accountable for any breach of privacy caused by a third party.

6. Protection of sensitive personal data

OPTEK is dedicated to keeping the information you disclose to us safe. We have put in place appropriate physical, electronic, and management procedures to safeguard and protect information from being accessed it from misuse, interference, loss, and unauthorized access, modification, and disclosure in order to prevent unauthorized access, disclosure, or loss.

You do it at your own risk while transmitting and exchanging information. Any information you provide to us cannot be guaranteed to be secure. Despite the fact that we take all reasonable precautions to protect your information, we make no representations, guarantees, or warranties regarding the security of your information once you have consented to its publication to a third party.

7. Protocols for Disaster Recovery

What backup procedures does OPTEK use to protect data in the event that it is misplaced, corrupted, or hacked?

8. Duration of Retention

OPTEK shall retain all content and copies of any documents submitted to them for a period of seven years or as long as Australian law requires.

You will be entitled to seek access to your information throughout the retention term in line with paragraph 9 of this Privacy Policy.

Study In shall erase or de-identify any information pertaining to your use of our service once the retention term has elapsed, in compliance with the Privacy Act 1988. (Cth).

9.Individual data can be accessed

In line with the terms of the Privacy Act 1988, you may request details of personal information we possess on you (Cth). For the supply of information, a minor administrative fee may be charged. Please email us at email id if you would like a copy of the information we have about you or feel that any information we have on you is incorrect, out of date, incomplete, irrelevant, or misleading.

In certain instances laid forth in the Privacy Act, we retain the right to decline to give you information that we possess about you.

After the retention term has elapsed, you will not be able to seek access to your personal information or any other information gathered by us. If you seek access to your information after the retention term has expired, we will advise you that your information has been deleted or de-identified, as required by the Privacy Act 1988. (Cth).

10. Allegations about invading one’s private

Please email us at email id if you have any issues about our privacy practices. We take complaints extremely seriously and will reply as soon as possible after receiving written notification.

11. Privacy Regulatory Changes

Please be aware that this Privacy Policy is subject to modification in the future. We retain the right, at our sole discretion, to amend this Policy at any time, and all modifications will take effect immediately after they are posted on our website or notice board. Please review our Privacy Statement on a regular basis to ensure that you are informed of any changes.

12. WebPortal

Whenever you visit our webpage, we might obtain data such as your browser version, os, and the website you visited just before arriving at our site, among other things. This information is pooled and used to analyze how users interact with our site so that we can improve our service.

13.Cookies

On our website, we may employ cookies from time to time. Cookies are extremely little files that a website uses to recognize you when you return to the site and save information about your usage. Cookies are not harmful applications that get access to your computer or harm it. Most web browsers allow cookies by default, but you can change your browser settings to refuse cookies. This, however, may hinder you from fully utilizing our website. Cookies may be used on our website from time to time to analyze website traffic and to help us give a better website visitor experience. Furthermore, cookies may be used by third-party services such as Google AdWords to provide appropriate adverts to website visitors. These advertisements may display on this or other websites that you visit.

14.Sites run by third parties

Our site may contain links to other websites that we do not own or control from time to time. These links are provided only for your convenience. Links to third-party websites do not imply that these sites are sponsored, endorsed, or approved by us. Please keep in mind that OPTEK is not responsible for the privacy policies of third-party websites. We urge our readers to read the privacy policies of any website that collects personally identifiable information when they leave our website.

Code of Conduct for registered migration agents :  www.optekintl.com/code-of-conduct-march-2022.pdf